New Home Warranty Care

If you require assistance during regular business hours (Monday - Thursday, 8am - 4:30pm & Fridays 8am - 1:30pm), please reference the phone numbers below for all inquiries.

Monday - Thursday:

8:00 am - 4:30 pm

Friday: 8:00 am - 1:30 pm

1.519.658.4505

Toll-Free 1.877.822.6350

Email: warranty@heritagehomes.com

After Hours Services

For every customer of Reid's Heritage Homes, After Hours service is provided by the New Home Warranty Care Department and applicable service trades.

Click here to find your community and a full list of our After Hours service numbers.

Click here to view our homeowners handbook

LEARN MORE ABOUT ERV MAINTENANCE -

*Before proceeding with cleaning your ERV filters, please refer to your maintenance manual to follow the manufacturer’s guidelines on how to clean your ERV, as manufacturer’s guidelines can vary.

OTHER RESOURCES -

How to Keep Your Home in Tip Top Condition

Seasonal Maintenance

What to Expect When You Move in

What is Covered Under Your Warranty?

LEARN MORE ABOUT FURNACE MAINTENANCE -

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