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New Home Warranty Care 

If you require assistance during regular business hours (Monday - Thursday, 8am - 4:30pm & Fridays 8am - 1:30pm), please reference the phone numbers below for all inquiries.


Monday - Friday:

8:00 am - 4:30 pm

1.519.658.4505 

Toll-Free 1.877.822.6350  

Email: warranty@heritagehomes.com


After Hours Services

For every customer of Reid's Heritage Homes, After Hours service is provided by the New Home Warranty Care Department and applicable service trades.

Click here to find your community and a full list of our After Hours service numbers.


Click here to view our homeowners handbook


LEARN MORE ABOUT ERV MAINTENANCE - 

*Before proceeding with cleaning your ERV filters, please refer to your maintenance manual to follow the manufacturer’s guidelines on how to clean your ERV, as manufacturer’s guidelines can vary.

LEARN MORE ABOUT FURNACE MAINTENANCE -

LEARN MORE ABOUT SUMP PUMP MAINTENEANCE -

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