Customer Experience Manager
Senior Customer Experience Concierge
Customer Experience Concierge
Thank you so much for the continuous follow up and support. Please convey our special thanks to the entire team involved in building a nice beautiful home for us that reflects their dedication and commitment especially during this challenging time.
Meet the Customer Experience Team!
Becky, Christina and Kiersten are here to guide you through the home building process from the day you purchase to the day you move in!
We asked them a few questions and posted their answers below in order to help you get to know them a little better...
1. How long have you worked at Reid's Heritage Homes?
Becky - I've been at Reid's Heritage Homes since June, 2011 and have worked in various departments before becoming the Customer Experience Manager.
Christina - I have been with Reid’s Heritage Homes since October 2021, however I worked in the construction industry since 2013.
Kiersten - I have been working at Reid’s Heritage Homes since January 2022, however I have been working in the construction industry since 2015.
2. What is your favourite part of the work day?
Becky - Hmmm - it's so hard to choose. I love every part of my workday, but there's nothing like handing the keys over to someone once their house has closed.
Christina - I love the mornings, as it’s opportunity to start anew and set yourself up for success. You also just never know where the day might take you!
Kiersten - My favourite part of the day is the morning. I enjoy the feeling of a fresh day and not always knowing exactly what’s to come.
3. If you could travel anywhere in the world, where would it be and why?
Becky - I would love to go to Fiji! I am a beach person and I could look out at the water all day.
Christina - I would love to go back to Italy – it’s the perfect mix of food, culture, and shopping!
Kiersten - I would love to stay in an over-the-water bungalow in the Maldives.
4. What is the farthest you've ever been from home?
Becky - Nairobi, Kenya. I spent 3 weeks helping in an orphanage. I absolutely loved it!
Christina - Australia – I studied overseas for a year.
Kiersten - The farthest I have travelled is Maui. I hope to go back there one day!
5. As a child, what did you want to be when you grew up?
Becky - I wanted to be a teacher. I loved (and still love) spending time with little ones.
Christina - A Chef – I still love cooking and baking.
Kiersten - I was really interested in the behind-the-scenes of movies and TV shows. I used to want to work in set design!
6. Do you have any fur babies at home?
Becky - I have a guinea pig named Lulu.
Christina - Yes, Carly – our lovable Goldendoodle.
Kiersten - I don’t have any fur babies now, but I used to have two Shelties and would love to get another dog one day.
7. What is the most played song on your playlist?
Becky - "Build Me Up Buttercup" by The Foundations.
Christina - Anything Adele, but I also love Coldplay and Kings of Leon.
Kiersten - I love all genres of music, and my playlist is all over the place. I am always in the mood for Chevelle though!
8. Would you rather have your dishes or laundry magically cleaned?
Becky - Definitely clothes but that has to include folding them as well!
Christina - Dishes hands down, but only because I oddly enough enjoy doing laundry.
Kiersten - Definitely the dishes!
9. What is your favourite junk food?
Becky - That's a tough one. I love chocolate but also sweet things like gummy worms.
Christina - Chocolate anything, but I’ve also never met a bag of potato chips I didn’t like.
Kiersten - I have a weakness for fuzzy peaches and any chocolate