Customer Experience Manager
Customer Experience Concierge
"My overall experience was great as a first time home buyer. They answered all my questions in a timely manner and if they did not know when asked they found out."
Meet the Customer Experience Team!
Becky (left) and Rina (right) are here to guide you through the home building process from the day you purchase to the day you move in!
We asked them a few questions in order to help you get to know them a little better...
1. How long have you worked at Reid's Heritage Homes?
Becky - I've been at Reid's Heritage Homes since June, 2011 and have worked in various departments before becoming the Customer Experience Manager.
Rina - I began working at Reid's Heritage Homes in February, 2020 - just 3 weeks before COVID shut down the world and I was sent to work from home! Talk about a crash training course.
2. What is your favourite part of the work day?
Becky - Hmmm - it's so hard to choose. I love every part of my workday, but there's nothing like handing the keys over to someone once their house has closed.
Rina - I think Becky really wanted to say that her favourite part of the day was seeing my smiling face. I have to go with Becky on this one - definitely hearing the purchaser's excitement when their deal has closed.
3. If you could travel anywhere in the world, where would it be and why?
Becky - I would love to go to Fiji! I am a beach person and I could look out at the water all day.
Rina - Negril, Jamaica. The most beautiful, blue, calm water I've ever dipped my toes in, and the most amazing sunsets.
4. What is the farthest you've ever been from home?
Becky - Nairobi, Kenya. I spent 3 weeks helping in an orphanage. I absolutely loved it!
Rina - Italy. I was born there and it's nice to go back to visit my very large extended family and live "la dolce vita" for what never seems long enough.
5. As a child, what did you want to be when you grew up?
Becky - I wanted to be a teacher. I loved (and still love) spending time with little ones.
Rina - I wanted to be a hairdresser. I still love playing with other people's hair.
6. Do you have any fur babies at home?
Becky - I have a guinea pig named Lulu.
Rina - Yes, Ollie, my 2 year old cat. He has the most beautiful blue eyes.
7. What is the most played song on your playlist?
Becky - "Build Me Up Buttercup" by The Foundations.
Rina - "This is Me" from the movie The Greatest Showman. Very powerful!
8. Would you rather have your dishes or laundry magically cleaned?
Becky - Definitely clothes but that has to include folding them as well!
Rina - My clothes. Folded and put away too please!
9. What is your favourite junk food?
Becky - That's a tough one. I love chocolate but also sweet things like gummy worms.
Rina - I love salty snacks so my go to is Potato Chips. But I do crave chocolate once in a while.