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Condominium Corporation Or New Home Warranty Care? 

If you are purchasing a home within a condominium community, you will have access to new home warranty care for 7 years. Because you are part of a condominium community, you will also be responsible for monthly condominium fees which will go towards supporting the maintenance of your community. As there are many things that can happen when you have a new home, you will need to know who to contact for what sorts of situations. Below is a breakdown of what you will need to contact your condominium corporation for and what you will need to contact your New Home Warranty Care for.

New Home

Condominium Corporation

Your condominium corporation will cover any common element items. Common elements are parts of a condominium that belong to all owners. For example, rooves, garbage rooms, pipes, elevators, corridors, balconies, and any exterior items if you’re living in a mid-rise building. If you’re part of a vacant land condominium, this could be streets, sidewalks or parks depending on what community you are part of. When you move in, you will typically receive a package from your condominium corporation which will outline the contact information and the details of what is covered and what you may need permissions for.  


When you are part of a condominium community, you typically need to request permission to alter anything on the outside of your home such as planting trees, adding a garden or putting up a fence. If you’re unsure whether or not you need to request permission, it’s a good idea to reach out to your condominium corporation to ensure you are following the correct protocols.

New Home Warranty Care

Your New Home Warranty Care will cover anything inside your home that is not a common element item. For example, your furnace and air conditioner, or any issues that are reviewed during your pre-delivery inspection. Note that Kitchen appliances aren’t covered under warranty unless they are revealed during the pre-delivery inspection. For appliance issues (fridge, stove, dishwasher etc…), always contact Appliance Canada.

A representative from Reid’s Heritage Homes will review the details of your New Home Warranty coverage with you upon occupancy where you will have the opportunity to ask any questions.
If you are missing your New Home Warranty contact information, you can find it on our website or click here.

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